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5 Things that Make a Great Property Management Company

When you make the decision to provide for your future by purchasing investment turnkey properties, one of the greatests gifts you can give yourself is a relationship with a top notch property management company.

Property management companies take all the headaches and guesswork out of owning properties. For example, a management company finds qualified tenants, dispatches and invoices work orders, pays bills, and provides comprehensive statements so that owners can adequately evaluate their properties. It truly is a one-stop-shop.

If you’re looking for a fantastic property management company in Memphis, TN, you’re looking for Marathon Management! Here are five reasons why we stand out from the crowd:

1.) Effective Communication About Your Property

Communication is the single most important facet of a successful business. Acting as the “middle man” between tenants and owners, the property management company significantly reduces the stress of owning investment turnkey properties. Tenants can call the staff at Marathon Management to submit maintenance work orders, discuss their rental payments, or negotiate the terms of their leases.

Not only is the communication between Marathon and tenants stellar, but that standard continues in Marathon’s communication with owners. If an owner has a question or concern regarding their property, they can either post within the owner portals for a quick response or call into the office.

2.) User-Friendly Software for Property Management

Marathon Management uses Propertyware in order to bring together tenants, owners and vendors. Owners can log into their personal Propertyware portals from anywhere in the world and immediately review their statements, check on open work orders, and have a conversation with any member of the Marathon staff. All work orders, documents, pictures and conversations are immediately logged so that each property’s history can be easily reviewed within the portal. 

3.) Timely Repairs to Your Property

It’s an unfortunate fact of ownership that something is going to break eventually. When something goes wrong with your property, you want to know that the problem is going to be fixed as quickly as possible.

When a tenant reports a problem to the Maintenance Department at Marathon, they spring into action by creating a work order, assigning the repair to an approved vendor, and following up with the tenant to be sure that the work was completed. If the repair exceeds $250, the vendor will submit a bid that Marathon will then present to the owner for approval. Our smooth process ensures that the tenants’ concerns are taken care of as quickly as possible.

4.) Aggressive & Thorough Leasing Practices

The most foolproof way to have a profitable investment property is to have a good tenant in place. Marathon prides itself on aggressively marketing each property on a variety of internet platforms, such as Craigslist, Facebook, and their own website. 80% of all leads come through one of these online avenues. Once a potential tenant has submitted an application on a property, they undergo a rigorous evaluation process that includes various background and credit checks, verification of past rental history, and payment history on their utility accounts.

5.) Experienced Property Management Team

Marathon Management truly has a dream team in place! Drew Brady, the Director of Operations, leads a staff of fifteen full time, enthusiastic individuals that are all dedicated to the best possible customer experience. Each team member has a specific role, such as Vacant Properties Manager or Leasing Coordinator, and brings their own wealth of knowledge and experience to the forefront. Marathon Management has been managing properties for fifteen years, and they are eager to use that experience for each owner’s benefit.

Interested in beginning your investment journey? Contact Memphis CashFlow today — 901-213-6102

As the premier turnkey property provider in the Memphis market for the past 15 years we have the team in place to help you reach your goals. With our partners at Marathon Management, we take all the guesswork out of property ownership and will work to give you an amazing experience. Stop worrying about the future and start investing!

 

Posted by Katie Eldridge at 1:06 PM

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